[SOLVED] Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

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plittlefield
Posts: 24
Joined: Wed May 10, 2017 11:04 am

[SOLVED] Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

Post by plittlefield » Tue Nov 27, 2018 9:13 pm

Hello,

I have been a happy user of this software for many years... keep up the great work.

However, the last three DVD discs I have used (Windtalkers, Dungeons & Dragons, The New World) have all given me the following error...

Code: Select all

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0850..00C04 to device 'SG:dev_21:1'
...but have finished fine and created the required MKV file, which plays perfectly.

Is it my drive or is it the software?

Thanks,

Paul

MakeMKV v1.14.1 linux(x64-release)
Ubuntu 16.04
Last edited by plittlefield on Mon Dec 03, 2018 2:53 pm, edited 1 time in total.

Woodstock
Posts: 5623
Joined: Sun Jul 24, 2011 11:21 pm

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

Post by Woodstock » Tue Nov 27, 2018 9:20 pm

It really depends on when/where the error occurs in the process. Sometimes the error triggers MakeMKV to do something a bit differently to get around an access limitation.

I still see these occasionally while ripping. I ignore them as long as MakeMKV completes its tasks. If it doesn't, THEN I look at the particulars.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

plittlefield
Posts: 24
Joined: Wed May 10, 2017 11:04 am

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

Post by plittlefield » Wed Nov 28, 2018 10:39 pm

I am not sure exactly when it happens but it's at some point just before the saving process...

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$ makemkvcon --minlength=1000 mkv disc:0 0 /tmp/

MakeMKV v1.14.1 linux(x64-release) started
Using direct disc access mode
Complex multiplex encountered - 14 cells and 7220 VOBUs have to be scanned. This may take some time, please be patient - it can't be avoided.
Title #1 was added (14 cell(s), 1:55:22)
Title #2 has length of 133 seconds which is less than minimum title length of 1000 seconds and was therefore skipped
Title #3 has length of 20 seconds which is less than minimum title length of 1000 seconds and was therefore skipped
Title #4 has length of 144 seconds which is less than minimum title length of 1000 seconds and was therefore skipped
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0020..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0040..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0060..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0080..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..00A0..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..00C0..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..00E0..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0100..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0120..00C04 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..0140..00C04 to device 'SG:dev_21:1'
Operation successfully completed
Saving 1 titles into directory /tmp/
1 titles saved
Copy complete. 1 titles saved.
...the saving operation completes and the error has only started when I upgraded to the latest version 1.14.1 about a week ago.

It could just be coincidence... I have had the same BD Drive for many many years (performing thousands of operations) so it could be failing and I would not be surprised or sad.

What do you think?

smartieyoung
Posts: 72
Joined: Sun Dec 24, 2017 11:09 am
Location: kentucky

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

Post by smartieyoung » Mon Dec 03, 2018 12:26 am

It could be that there is something going on with your drive if it has age to it.however i would say try to update makemkv to latest version and see if its still giving you the same error if it is.i would say it may be the drive.

plittlefield
Posts: 24
Joined: Wed May 10, 2017 11:04 am

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE'

Post by plittlefield » Mon Dec 03, 2018 2:52 pm

Updated to 1.14.2 and the errors have gone :-)

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